In an effort to provide a high quality library kiosks, we have joined together some of the best and the brightest people in our company. We mainly concentration on the quality assurance and every team member is responsible for it. Quality assurance is more than just checking the parts and components of the product. From the design process to testing and volume production, our dedicated people try their best to ensure the high quality product through obeying standards.
Our top priority is to build up confidence with the customers for our brand - E-Star. We are not afraid of being criticized. Any criticism is our motivation to become better. We open our contact information to customers, allowing customers to give feedback on the products. For any criticism, we actually make efforts to rectify the mistake and feedback our improvement to customers. This action has effectively helped us build long-term trust and confidence with customers.
We know that short delivery times are important to our customers. When a project is set, the time of waiting for a customer to reply can affect the final delivery time. In order to maintain short delivery times, we shorten our waiting time for the payment as stated. In this way, we can ensure short delivery times through E-Star.
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