Self-service kiosks have become an integral part of various industries, including retail, hospitality, and payment services. These kiosks enhance customer experience by offering quick, efficient, and often 24/7 service. However, as with any technology, keeping self-service kiosks in optimal working condition requires regular maintenance and a robust support strategy. A well-maintained kiosk not only ensures customer satisfaction but also reduces operational costs by minimizing downtime and extending the life of the equipment.